FAQs
Select your therapist. Selected the date and time best suited for you. You’ll then receive a confirmation email with a secure link. Then just select the link at the time of your appointment to join your video or phone session from anywhere with internet access.
Yes. We use encrypted, GDPR compliant platforms to protect your privacy and ensure all communications between you and your therapist are secure.
We offer a wide range of therapy services including CBT, DBT, Couples therapy and more. Please click here for more information.
Online therapy is a flexible and effective option for many people seeking mental health support. If you have questions about whether it suits your situation, feel free to contact us for guidance.
Simply create an account, fill out our questionnaire and select a time and date best for you. You can then schedule your first session at a time that works for you.
Online therapy is not designed for crisis situations. If you’re experiencing an emergency, please call emergency services.
Our pricing varies depending on the therapist and type of service. We offer transparent rates upfront and may accept some insurance plans check our pricing page for details.
Absolutely. Your comfort is our priority. If you feel your therapist isn’t the right fit, you can easily switch to another licensed professional, just contact us and just us know.
You’ll need a computer, tablet, or smartphone with a reliable internet connection and a webcam or microphone for video sessions. Some therapists also offer phone or text-based options.
Research shows that online therapy can be just as effective as traditional in-person sessions for many mental health concerns. It offers added convenience and accessibility without sacrificing quality of care.
Research shows that online therapy can be just as effective as traditional in-person sessions for many mental health concerns. It offers added convenience and accessibility without sacrificing quality of care.
Research shows that you will start seeing meaningful improvements after about 6 to 12 sessions. However, you can start to see differences for milder cases within 4 sessions.
You can message your therapist anytime via our online chat function. They will review the message and reply within 24 hours with thoughtful insights and guidance. No need to schedule messages.
Can’t find the answer you’re looking for? Please chat to our friendly team.
